Return & Exchange Policy

At Kellie Stonger Fine Jewelry, each piece is thoughtfully handcrafted and made to order. Due to the custom nature of our fine jewelry, all sales are final.

Returns & Exchanges

We do not accept returns, exchanges, or cancellations once an order has been placed. This policy applies to all fine jewelry purchases, including custom, personalized, ready-to-wear, and made-to-order pieces.

Refunds

Refunds are not offered for any products purchased through our website or authorized sales channels.

Damaged or Incorrect Orders

If your order arrives damaged or if you believe you received the incorrect item, please contact us within 48 hours of delivery at info@kelliestonger.com. We will review the issue and work with you to determine an appropriate resolution.

Repairs

We stand behind the craftsmanship of our jewelry. Repair services may be available on a case-by-case basis. Customers are responsible for shipping costs associated with repair requests unless Kellie Stonger Fine Jewelry determines otherwise.

Contact Information

For questions regarding your order, please contact:Kellie Stonger Fine Jewelryinfo@kelliestonger.com

By completing a purchase through Kellie Stonger Fine Jewelry, customers acknowledge and agree to this Return & Refund Policy.